Customer Service Experience

You may have noticed that we blog about customer service on a fairly regular basis. We do this in several ways, from comparing the service delivered by ASOS and Boots, praising the small e-business owner or talking to customer service advocates Jo Causon and Howard Morgan.

In anticipation of our next issue of PRSupdate, we are planning to collate a wealth of customer service experiences, and it would be great if you could share your view on the following:

Where have you received the best level of customer service, and what made it so good?

We would really appreciate your thoughts – please leave a comment below with your answer or email us at:


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About Christopher Hann
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