Young London crowned the UK’s Best Lettings Agency 2013/14
October 24, 2013
Earlier this year Young Group’s agency business, Young London, entered the UK country round of the International Property Awards in the category of Best Lettings Agency for our region (London).
The formal application and judging process required us to provide tangible evidence of our processes/procedures, resident and client feedback, IT systems, marketing strategy, client advice, client asset performance and, importantly, our approach and ethos.
I’m really pleased to say that we won the BEST LETTINGS AGENCY, LONDON category – and even more impressively, we also beat every other regional winner in the UK too, and were named BEST LETTINGS AGENCY, UK 2013/14.
As overall UK winner we are now entered into the International Awards. This means we will be pitted against all the winners from every other world region (Asia Pacific, Europe, Arabia, Africa & Americas) to see who will become the WORLD’S BEST LETTINGS AGENCY.
In the meantime, it’s a great achievement to be crowned Best Lettings Agency in the UK and something that everyone at Young London is very proud of. It goes to show that our approach, commitment to service standards and professionalism does get noticed and clearly does set us apart.
Neil Young, Young London CEO, noted; “The Private Rented Sector is, rightly, under ever increasing scrutiny as new large scale investors enter the market. It’s a period of tremendous opportunity for the sector to demonstrate the tangible benefits that professional lettings and management brings in terms of void management, income generation and management of investment returns’ gross to net slippage.
“Being hailed the Best Lettings Agency in the UK – and the Best Lettings Agency in London for the third year running – reaffirms our position of delivering consistently high levels of service to our residents and robust asset management advice to our clients, whether they be individual landlords, large scale institutional investors or developers and Housing Associations now operating in the Private Rented Sector.
“It’s a great achievement and I’m especially proud that the magnificent team we’ve gathered at Young London is having their hard work recognised.
“Since establishing Young London in 2008, we’ve actively questioned all the old assumptions that a traditional agency holds true. Being crowned the very best in the business shows that our strategy of developing a new blueprint with customer service excellence at its very heart is reaping huge rewards, not only for us, but for our clients and our residents alike.”
As ever, we will continue to strive to raise the bar and look forward to providing our residents and clients with even better levels of service.