Property Maintenance: Drains

My team of property managers are very keen on preventative maintenance. We all like to think of ways to stop major problems occurring, so today we thought we would share our advice and experience of drains.

A blocked drain is not pleasant, but there are key causes and by knowing them you can ensure your drain stays blockage free. It is important to know what you shouldn’t be putting down the drain and how to check for any build-up that left unnoticed could cause a blockage.

Checking for build-up

  • Check plug holes in the bathroom for hair and remove any debris
  • Frequently pour hot water down plug holes to prevent build-up (about once a week)
  • Approximately once a month pour bleach or similar down plug holes to remove any build-up

What not to pour down the sink

  • Hot oil is a key culprit and should never be poured down the sink (or toilet for that matter!)
  • Food is a major cause of blockages so use the drainer in the sink to trap the food and then throw away
  • Animal fat blocks drains as it solidifies, so meat juices should be thrown away instead
Top Tips from the Property Managers
  • Silly one but don’t put straws, plastic items or any animal bones down the sink as this WILL block the drain and the waste disposal will NOT be able to get rid of such items. I thought this was obvious until someone did this… twice! Daniel Thomas
  • I have seen a metal nut cracker in the waste disposal. Not a good idea, but clearly people will try everything! David Lockyer
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Young Index Q1 2012

youngindexApproaching half (46%) of the investors questioned are considering purchasing additional Private Rented Sector (PRS) assets in London over the coming 12 months. Investment appetite throughout London and the UK strengthened during Q1 2012, but London assets clearly remain more appealing to investors than those outside the capital.

“Outside the London market, I have concerns over future tenant demand”

Among those not actively considering investing in the London market, the reasons given were overwhelmingly finance-related, rather than reflecting a lack of confidence in the market. This was not the case when investors were asked about investing in additional property assets outside of the capital, when concerns over future tenant demand and capital value prospects topped investors’ concerns. Read more of this post

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A Bank Without Bonuses

Colum O’Driscoll

What if I told you that there was a bank in the UK, with 124 branches, that shuns paying its staff bonuses, has no sales targets and provides advice that is the best for the customer, not what is most profitable for the bank at that time. And what if I told you that the same bank has no call centres; instead customers ring their local branch and speak to someone they have met and know? You would probably think I was talking about the blueprint for a brand new bank; some sort of Banking Utopia designed to combat the negative press against the damaged reputation of UK Banks.

Well, the Bank that I have just described is the one I work for, Handelsbanken. Although they had been in the UK since 1982, the first branch opened in Nottingham in 1999, before opening 4 or 5 further branches each year. In December 2007, the Enfield Branch where I work opened and was the 34th to do so. Since then, Handelsbanken has steadily extended its network. Last year we opened 21 new branches and in the w/c 26th March, we announced the opening of branch 124 in Weston-Super- Mare, with Hampstead and Loughborough as numbers 120 and 121 being revealed in the last week of February.  In just over 4 years 90 new branches have opened through organic growth and without central marketing – quite an achievement.  Read more of this post

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London 2012 Olympics: What it Means for Tenants

The countdown begins; there are now only 115 days left until the start of the London 2012 Olympic Games. Some people are excited and have been since London was announced as the host city back in July 2005; others are yet to get caught up in the buzz.

Our lettings consultants are in a prime position to judge the mood of Londoners. They always ask why somebody is looking to move in or out of one of our properties, and recently they have noticed that the Olympics is an increasingly quoted factor when deciding where to live. Read more of this post

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In Conversation: Monique Royle

Monique Royle

There are a wealth of leading figures in the property, investment, finance and charity sectors and we want to speak to them about their work. If you would like to feature in this series, or to suggest someone that might, please get in touch through our contact us page or let us know on twitter.

Why not take a lucky dip into our In Conversation archives and discover life:
Working with the Mayor of London
Leading a Philanthropic London network
Promoting a capital city

Today we speak with Monique Royle, part of the Association of Women in Property and former National Chairman of the organisation. This interview was undertaken while she held that role, to provide us an insight into the important work that Women in Property undertake. Read more of this post

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Property Maintenance: Spring Cleaning

The sun is shining so get those windows open and some fresh air circulating around your home! After all, this is the time of year where getting your home into a spotless condition takes on a fun new persona under the ‘Spring Cleaning’ ethos.

There are many things you should do all year round to ensure your home stays in good condition, but there will always be arguments over how often you should defrost the freezer, clean the oven and wash the sheets. If you don’t do these things as often as you should, we suggest you work through this list in order to get back on track.

Chances are you will need more than one session  before your home is thoroughly cleaned. To make things easier I have split this list into three sections: the first part is the longest list, compiled of the simplest and quickest tasks; the second is slightly shorter, with tasks taking longer to complete; the third list includes the jobs everyone likes least, but it is well worth the satisfaction at the end to complete them. Read more of this post

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Tough Talk in Tough Times

Bill McClintock

Bill McClintock, Chairman of The Property Ombudsman, takes a look at the changing lettings sector.

It’s half a century since I first got involved with the residential sales and lettings sector and I’ve seen a few national financial ups and downs in the intervening years.

Back in the early 60s, when I was a junior negotiator, both residential sales and lettings were part of the job.

So it has always struck me as strange that when the Estate Agents Act, 1979, was implemented somehow lettings activity appeared to be omitted from the definition of an estate agent. The Act’s definition is acquiring or disposing of an interest in land, apparently leases or tenancies have not been thought to constitute to such an interest. The act contemplates a lease with a capital value but perhaps nowadays that might include short leases. Read more of this post

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Gas Safety Inspection Regulations

New legislation concerning gas safety inspections has recently been announced. This means that an engineer accessing a property to carry out a gas safety inspection will need to access the flue – this is an essential safety check. As these flues tend to mostly be found in the walls and ceilings of flats and apartments, hatches would need to be fitted so that the engineer can check the flues.

Obviously, if the engineer is able to see all of the flue, no action needs to be taken.

The hatches will need to be fitted before 1 January 2013, as after this date any Gas Safe registered engineer will have to turn the boiler off and formally advise you not to use it until inspection hatches have been fitted in the appropriate places.

Although legally we have until the end of December 2012 for the works to be completed, it is an issue we should think about sooner rather than later. After all, engineers are bound to be busy leading up to the legislation kicking in!

More information is available here.

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In Conversation: Judienne Wood

Judienne Wood

There are a wealth of leading figures in the property, investment, finance and charity sectors and we want to speak to them about their work. If you would like to feature in this series, or to suggest someone who might, please get in touch through our contact us page or let us know on twitter.

Why not take a lucky dip into our In Conversation archives and discover:
Daniel Moylan, Deputy Chairman of Transport for London
Liz Peace, Chief Executive at British Property Federation
Jo Causon, Chief Executive of the Institute of Customer Service

Today we speak with Judienne Wood, Non-Executive Director at Young London. Read more of this post

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Big and Small Agents – What are the Differences?

The adage that the rich get richer and the poor get poorer is currently all over the media.

Well, in the world of property agencies it seems that the large property agencies are growing and trying to dominate ever more. Meanwhile at the other end of the spectrum are the new agencies that are springing up with online offerings with little service.

Let’s start with the big boys:

  • Jones Lang LaSalle took over King Sturge
  • Countrywide purchased Hamptons who have an agreement to work closely with CBRE
  • Savills acquired London Planning Practice’s 16 planning specialists creating a 60-strong London planning team
  • Australia’s UGL completes DTZ takeover

Is this good for the industry, or just inevitable? I guess it depends what perspective you have. I have yet to come across one of the big agencies that really excel at customer service – yes, they have good individuals, but the service culture is not built in as they have more of a transaction focus – the bigger the better. However, they do have the global reach that international corporates demand. Read more of this post

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