ARLA rolls out television campaign

ARLA

Image: ARLA

The Association of Residential Letting Agents (ARLA) has created a TV advert aimed at increasing awareness of the work that they do.

The advert will inform consumers of the importance, and benefits, of choosing a licensed agent and is part of a campaign that has been designed to reflect the importance of sound choices when appointing an agent to work on any aspect of property ownership or rental.

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Instructing contractors

How to deal with contractors

How to deal with contractors

Contractors, and any supplier who provides services on your behalf, will be seen as a representative of your company in the eyes of your customers. As such it is very important to make sure that they have been appropriately vetted and fully understand what is expected of them.

When instructing a contractor it is always best that they:

  • Have a clear idea of your company vision, standards and ethos
  • Have clear service-level agreements, turnaround times and a feedback processes
  • Have internal methods for checking quality of the works/services carried out
  • Know the penalties for non-delivery or substandard work
  • Attend regular meetings with you to review the relationship
  • Have established a robust payment procedure

A contractor should be willing to meet the above criteria as, after all, it’s not good business to employ someone who is unable or unwilling to meet the needs and standards of your business.

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In Conversation with… Jeremy Leaf

Jeremy Leaf

Jeremy Leaf

There’s a plethora of leading figures in the property, investment, finance and charity sectors who we’re regularly in conversation with, many of whom are guest authors for PRSupdate – and here we share more about them, their roles, priorities and backgrounds. If you would like to feature in this series, or to suggest someone who might, please get in touch through our contact us page or let us know on twitter.

Why not take a lucky dip into our In Conversation archives and discover:

Today we speak with Jeremy Leaf (Principal at Jeremy Leaf & Co) who is the ‘Focus Feature’ author in January’s PRSupdate newsletter.

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Merry Christmas To All!

Merry Christmas

Merry Christmas

We would like to use the last blog of 2013 to wish our regular readers a very Merry Christmas, from all of us at Young Group & Young London.

We look forward to seeing you in 2014 where we will keep you up to date with the latest Private Rented Sector news, opinion, research and more.

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Young Index Report Q4 2013

Young Index Report Q4 2013

Young Index Report Q4 2013

Each quarter, through Young Index, Young Group polls investor sentiment among its Private Rented Sector (PRS) investment clients who hold UK property assets.

We’d like to thank everyone who took the time to share their opinion and the results from the latest Young Index report is now available.

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How to avoid a festive fallout

How to avoid festive fallout

How to avoid festive fallout

With many renters planning to host some festive get-togethers over the Christmas and New Year period, it is paramount they make sure they remember their responsibilities.

Renters need to make sure they do their neighbourly duty as they could face the wrath of more than just some angry neighbours if their landlord is informed that they have been turning up the volume up too loud.

To help renters avoid the pitfalls of this festive period ARLA has  released some top advice.

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The importance of a professional inventory & check-in report

Some landlords feel that the cost of instructing a professional inventory provider, to compile an inventory and check-in report, is not worth the cost. Some feel that they are better off drawing up a list of items in the property themselves and leaving it at that.

It is to these landlords that I urge to rethink as the benefits of having a professional inventory and check-in far outweigh the nominal cost involved.

Inventory

This itemises and details the property (fixtures, fittings, furnishings, etc.) and therefore, the inventory should not change much from tenancy to tenancy, unless the property has been refurbished/re-decorated.

Check-in report

This details the condition of the property, fixtures, fittings and furnishing on the date that a tenancy starts. It will include a schedule of condition that provides the landlord with a general overview of the property i.e. cleanliness, decorative condition etc.
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The Top Do’s and Don’ts of Residential Property Investment

Residential Property Investment

Residential Property Investment

Property as an investment class is a tried and tested proposition for stable, long-term wealth creation.  Add the effects of gearing (using mortgage finance), buying the right property in the right location at the right price and the returns regularly outperform all other asset classes.

So what’s the key for successful investment in residential property?  David Mackenzie, Young Group Director of Asset Management, shares his top 10 dos and don’ts for sound property investment.

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Autumn Statement 2013: Key Information

Chancellor George Osborne

Chancellor George Osborne

Chancellor George Osborne used his Autumn Statement to update MPs, and the nation, on the state of the economy and the government’s future plans.

The biggest news from the Autumn Statement was that the growth forecast for this year has increased from 0.6% to 1.4% and has also been revised up for next year from 1.8% to 2.4%.

Revised figures showed that in 2008-09, under the leadership of Gordon Brown, UK GDP declined by 7.2% and not 6.3% as had been previously thought. This is the equivalent of £112bn.

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Moving Forward: London’s Private Rented Sector 2014

Neil Young, CEO

Neil Young, CEO

Every December, our guest authors take a break as I commandeer the final PRSupdate of the year. It gives me the chance to reflect on the previous 12 months and look forward to the challenges and opportunities that the year ahead might bring.

This time last year I summarised my thoughts on what 2013 would hold and, looking back, I’m pleased to report that the Private Rented Sector (PRS) has performed in line with expectations. London has seen continued rental improvements while our quarterly Young Index report shows that there is continued belief in London’s PRS with growing positive sentiment for the rest of the UK too.

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Economic Roundup

David Mackenzie, DIrector of Asset Management

David Mackenzie, DIrector of Asset Management

With the year coming to a close I thought I would take this opportunity to use the last PRSupdate of 2013 to focus on headline economic data and PRS statistics, and look at their implications for 2014.
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In Conversation with… Geeta Nanda

Geeta Nanda

Geeta Nanda

There’s a plethora of leading figures in the property, investment, finance and charity sectors who we’re regularly in conversation with, many of whom are guest authors for PRSupdate – and here we share more about them, their roles, priorities and backgrounds. If you would like to feature in this series, or to suggest someone who might, please get in touch through our contact us page or let us know on twitter.

Why not take a lucky dip into our In Conversation archives and discover:

Today we speak with Geeta Nanda (CEO of Thames Valley Housing Association) who will be the ‘Featured Article’ author in our forthcoming January PRSupdate newsletter.

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Mayor sets out bold vision to tackle London’s housing needs

Boris Johnson - Andy Wilkes

Image: Boris Johnson – Andy Wilkes

The Mayor of London, Boris Johnson gave a keynote speech on the debate surrounding Britain’s housing needs and focused on the pressure on housing in London.

The original Press Release can be found here.

The Mayor of London, Boris Johnson today announced initial new funding of more than £1 billion to deliver thousands more low cost homes as he warned that London needed at least 42,000 homes a year to meet the demands of the city’s ever increasing population.

During a keynote speech to launch his new Housing Strategy ‘Homes For London’ for public consultation, the Mayor said that housing supply has become the biggest challenge facing London’s economic development.

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Customer Service with a ‘Wow’ from DPD

DPD Parcel Tracking (Click to enlarge)

DPD Parcel Tracking (Click to enlarge)

How often do you hear courier companies getting slammed for their poor customer service?  In fact, it’s a topic that we’ve written about previously, when Yodel was in the firing line.

But today I experienced a real ‘wow’ moment when dealing with Dynamic Parcel Distribution (better known as DPD) and I’d like to share it with you as part of our drive to highlight the positive impact that providing great customer service can have.
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Sleep Out 2013

Sleep Out 2013

Sleep Out 2013

Earlier this month Young Group’s very own Lesley Roberts (Pictured centre left) joined others to spend a night sleeping rough on the cold streets of London.

This was done to help raise awareness of the plight of the UK’s young homeless.  The event, in aid of the Centre Point charity, is expected to surpass the amount raised last year (£370,000) and is anticipated to raise close to £500,000.

Lesley said that the experience made her realise how tough it is for people who need to sleep on the street.

Of her experience Lesley said, “It was cold, uncomfortable and extremely noisy. It’s really surprising just how noisy it is at night – all night.  The lorries driving by at all hours and the general noise of works going on made it nigh impossible to sleep.  

“I’m glad to have taken part to raise money for such a worth cause and appreciate the support from business colleagues, friends and family who gave generously to support getting young people out of the cycle of homelessness.”

All of us at Young Group & Young London are very proud of Lesley.

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